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About Us

Our Story

At SafeGuest, we were founded by two passionate property managers who recognised the need for change in the industry. After dealing with multiple property issues and witnessing firsthand the frustrations of homeowners, we were determined to create a better way to protect hosts and their properties.

Our Mission

Our mission is simple: to provide comprehensive protection for homeowners without any financial barriers. We believe that every homeowner deserves peace of mind, knowing their property and guests are safe. That’s why we developed SafeGuest—accessible to all homeowners.

Why SafeGuest?

Having navigated the complexities of property management, we understand the pain points and challenges faced by hosts. SafeGuest was born out of a desire to address these issues head-on, providing a seamless, reliable solution that prioritises both safety and ease of use. Every host deserves to know who is staying in their property, and SafeGuest ensures that this information is readily available and secure. Join us in redefining property protection—the Safeguest way.

Deposit Terms and Conditions

If you choose the damage deposit option, a hold of £250 will be placed on your bank card for 30 days. This hold is to cover potential damages during your stay. Any deductions from the damage deposit will also incur a £20 processing and handling fee payable to Safeguest.

Waiver Terms and Conditions

If you choose the damage waiver option, a non-refundable fee of £29 will be charged to cover potential damages. This waiver does not limit your liability for damages exceeding £250. If the stay does not go ahead, in full or in part, the damage waiver is non-refundable in all circumstances.